Alertira is currently available for product evaluation. Paid live checkout remains disabled until the contracting entity, registered address, registration details, and governing jurisdiction are published here.
1. Agreement and eligibility
By creating an account or using Alertira, you accept these Terms and confirm that you are old enough to enter a contract and authorised to bind the organisation you represent. Keep account credentials secure and promptly report suspected unauthorised access.
2. The service
Alertira runs scheduled, configurable checks of customer-authorised revenue paths, records redacted evidence, opens incidents after configured confirmation thresholds, routes notifications, and confirms recovery. Paid-beta features and integration status are labelled Available, Beta, Planned, or Infrastructure. Alertira detects and explains failures; it does not repair a customer website or guarantee that every failure will be observed.
3. Authorised targets and synthetic data
You warrant that you own or have explicit authority to monitor every target you configure. You must use synthetic test data, identify or suppress test submissions where appropriate, and use test-mode payments only. You may not use Alertira to scan third parties without permission, exploit vulnerabilities, overload a service, evade access controls, send unlawful content, or submit real passwords, card data, government identifiers, health data, files, or marketing-consent choices.
4. Accounts, plans, trials, and payment
Plan limits, prices, intervals, and billing periods are shown before checkout. A stated trial gives temporary access under the displayed limits. Paid subscriptions renew for the selected period until cancelled. When paid billing is enabled, Dodo Payments provides checkout as Merchant of Record and handles applicable taxes, receipts, chargebacks, and approved refunds. Access changes only after Alertira verifies a signed provider event—not from a browser redirect.
5. Customer data and integrations
You retain ownership of your data and give Alertira a limited right to process it only to provide, secure, and support the service. Product improvement uses only aggregated or pseudonymous operational events, not customer form contents or evidence. Third-party sites and integrations remain governed by their own terms and may change or fail independently. You are responsible for notices and permissions required for your configured checks, for connecting only provider accounts you are authorised to use, and for supplying least-privilege credentials where the provider supports them.
6. Availability and beta features
Monitoring reduces the time needed to discover many failures but can miss failures, produce false positives, be delayed, or become unavailable. Revenue and value-at-risk amounts are estimates calculated from customer inputs, not audited financial outcomes. Alertira is not a backup, penetration-testing service, payment processor, or complete security scanner. Beta features may change or be withdrawn.
7. Suspension and termination
We may limit or suspend activity that creates security, legal, payment, or platform risk. You may cancel future renewal through the billing portal where available or by contacting billing@alertira.com. Export available reports before access ends. After termination, monitored checks stop; deletion and retention follow the Privacy Policy, while billing, legal, security, and audit records may be retained where required.
8. Intellectual property and feedback
Alertira and its software, design, documentation, and branding remain ours or our licensors’. You may provide feedback, which we may use without obligation, but we will not claim ownership of your confidential business data.
9. Warranty, claims, and liability
To the maximum extent allowed by law, the service is provided as available without implied warranties. Neither party is liable for indirect, special, incidental, punitive, or consequential loss where exclusion is lawful. Each party’s aggregate liability arising from the service is limited to fees paid or payable for the affected workspace during the preceding 12 months, or €100 if no fee was paid. This limit does not apply to payment obligations, fraud, wilful misconduct, death or personal injury caused by negligence, or liability that law does not permit a party to limit. You are responsible for claims arising from targets you were not authorised to monitor or data you submitted unlawfully.
10. Governing terms and contact
The governing law and courts are the laws and courts applicable to the service operator identified above, unless mandatory law requires otherwise. Checkout terms control conflicting price, tax, and billing-period details; these Terms control general service use. Questions may be sent to support@alertira.com.